The story of Serve Pro goes back to January 16, 1996, when Loraine Sharkey first opened her doors for business. The idea of opening a hospitality agency specifically aimed at Waiter and Bartender training and placement was born out of an obvious gap in the hospitality recruitment market. A need was recognized for a hospitality agency that provided training and work opportunities for young unskilled people seeking part time employment in this sector while attending tertiary institutions. After gaining extensive experience and insight into this sector during working holidays in Europe, Loraine researched and evaluated the opportunities for such an agency on her return to Durban. A definite need became apparent when Loraine approached roll players within the industry. A large number of restaurants, hotels and bar owners welcomed the idea to place orders for fully trained personnel for placement directly in their respective businesses. However, they emphasized the importance of receiving specifically trained staff who would meet the individual demands and different “levels of service” required – such as 5 star hotels, a la carte menus, restaurants or cafe style establishments.

Location

KwaZulu-Natal, South Africa

Web Site

http://www.servepro.co.za/serve-pro/